Privacy Policy

1. Scope

This Privacy Policy explains how ClassBoard collects, uses, stores, and protects personal data when you use our platform.

ClassBoard is operated and managed by M-Prime Group (m-pg.in).

2. Data Roles

For institutional records (for example: student attendance, marks, assignments), the institution is generally the data controller and ClassBoard acts as a service provider/processor. For direct account and platform operations data, ClassBoard may act as a controller as required by law.

3. Information We Collect

• Account Data: Name, email, phone, role, organization details.
• Operational Data: User actions, attendance, assignments, quiz activity, notices, and related academic records.
• Technical Data: IP address, device/browser details, logs, session metadata.
• Payment Data: Billing records and transaction references via payment partners.

4. How We Use Data

We use data to provide and secure the service, manage accounts, process billing, support institutions, generate analytics, comply with legal obligations, and improve platform reliability.

5. Legal Basis and Consent

Where required, we process personal data based on consent, contractual necessity, legitimate interests, and legal obligations. Institutions are responsible for obtaining valid consent where legally required for student/guardian data.

6. Data Sharing

We do not sell personal data. We may share data with trusted service providers (for hosting, email, messaging, payments, analytics, support), and when required by law, court order, or regulatory request.

7. Cross-Border Processing

Data may be processed in locations where our infrastructure or service providers operate. We implement reasonable safeguards for such processing as required under applicable law.

8. Data Retention

We retain data for as long as needed to provide services, meet legal and accounting requirements, resolve disputes, and enforce agreements. Institutions may request export or deletion according to contract and legal obligations.

9. Security Measures

We use administrative, technical, and organizational safeguards, including access controls, encryption in transit where applicable, secure authentication, and audit logging. No system is absolutely secure.

10. Children and Student Data

ClassBoard is intended for educational institutions. Institutions are responsible for ensuring lawful collection and sharing of student data, including guardian consent where required.

11. Your Rights

Subject to applicable law, you may request access, correction, update, export, or deletion of your data. For institution-managed student records, requests may need to be routed through the institution administrator.

12. Cookies and Similar Technologies

We use cookies/session technologies for authentication, security, and service functionality. Disabling cookies may impact platform access.

13. Policy Updates

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised effective date.

14. Contact and Grievance

For privacy queries, data requests, or grievances, contact us at classboard@m-pg.in.